ESSENTIAL PURPOSE OF THIS POSITION:
The Account Representative’s
primary duties include day to day contact with customers via inbound and
outbound phone calls, emails, providing product quotes, negotiating, perform
math calculations, margin analysis, review specifications, daily order
management, coordinate orders with production and shipping depts. and problem
identification and resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist in increasing sales revenue by promoting existing and new
products to customer base.
Grow account sales volume by recommending products, offering
alternate products for any out of stock issues as appropriate; introduce new
products and stay abreast of change in new product availability and
Develop cross-selling and up-selling techniques.
Assist other Inside Team Members when excessive workload occurs
in other areas of the department.
Qualify Sales Leads from Marketing Department, On-line Inquiries
or other sources.
Process all customer requests, phone inquiries, fax requests for
debits, credits, RMA’s, expedite requests and email requests in a timely,
accurate, expeditious and professional manner.
Prepare verbal and written quotations based on departmental
Process customer orders in an efficient and timely manner.
Follow contractual guidelines as set forth in the company’s
Work in conjunction with Manufacture’s Representative, Regional Sales
Managers to maintain and grow sales within assigned territory.
Perform other sales functions including, but not limited to,
outbound sales campaigns via phone, email or mail as directed.
Interpret market conditions and facilitate communications between
the customers, Regional Sales Managers and Vice President – Energy Sales.
SKILLS AND ABILITIES REQUIRED:
self-starter and ability to work independently with little supervision.
listening, communication (verbal and written), negotiation and phone
- Must have strong
organizational and time management skills and be detail oriented to
effectively adapt quickly to changing priorities, with the ability to
multitask and meet deadlines.
- Be proactive to
establish contacts with reps and distributors to grow the business.
sales activities to achieve the Energy business sales forecast.
- Customer focus
- Ability to fully
understand the technical specifications of our products.
- Team player who
works productively with wide range of people.
- Comfortable in a
fast-paced work environment, experience with high volume calls in a sales
- Flexibility in
work schedules when called upon to support an increase in sales activities
within a territory and or various time zones.
- Ability to
successfully promote the sale and product mix of Energy Cables, Data
Cables and Fire Alarm and Security Cables.
- Respond in a
courteous, timely manner to customers’ questions/problems.
- Capable of
following written instructions and documented procedures.
- Strong math
skills to analyze calculate and submit various types of pricing proposals
for quotation and purchase order management.
- Ability to travel
to plants and customers’ place of business when called upon.
- Willingness to
relocate outside of the Atlanta Region if promotion/career path requires.
COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS:
- Strong computer
skills with the ability to learn a specialized order entry / quotes
- Proficient with
the Microsoft Suite of Products, including Word, Excel and PowerPoint.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Electrical Energy Cables (LV & MV) sales experience preferred
within the Utility and Industrial markets.
- High School Diploma required. College Degree is a plus.
- Bilingual skills (Spanish and English) a plus.
- 5 Years prior inside or outside sales experience preferred with
electrical wholesale distributors and end users.
- Strong inside telecommunication sales skills with the ability to
negotiate and sell products over the phone/email to strategic and or new
Please send cover letter along with resume to: firstname.lastname@example.org